Jichul Jang

Jichul Jang

Associate Professor
Director, Graduate Program

Contact Information

105 Justin Hall



  • Ph.D. in Consumer Sciences with focus on Hospitality Management, The Ohio State University (2013)
  • M.S. in Hospitality Management, University of North Texas (2008)
  • B.S. in Hospitality Management, University of Suwon (2003)

Area(s) of Specialization

Leadership Development, Employee Turnover, Green Human Resource Management, Emotional and Sensory Experience, Service Innovation, Service Quality, Research Methods (Social Network Analysis and Big Data Analysis)

Courses Taught

  • HM 423 Facility Management
  • HM 464 Revenue Management
  • HM 482 Human Resources Management in the Hospitality Management
  • HM 815 Advanced Hotel Operations
  • HM 885 Graduate Seminar in the Hospitality Administration
  • HM 975 Research and Theories in Hospitality Management

Professional Biography

Jichul Jang joined to Kansas State University in the fall of 2013 as an assistant professor. He received his Ph.D. from The Ohio State University, and M.S from University of North Texas. He teaches lodging management theory, lodging management systems (revenue management), human resources management, and organizational behaviors in the hospitality industry. He has 5 years of hotel experiences, most recently as an income auditor, and a room sales manager. His current research interests include hospitality human resources management and service management. His work has focused on decreasing employee turnover while increasing employee engagement, integrating sustainability with hospitality management, enhancing emotional intelligence, and linking employee motivation to customer experiences in hospitality organizations using a variety of research methods such as big data analysis, and social network analysis. He has published research articles in such journals as International Journal of Hospitality Management and International Journal of Contemporary Hospitality Management.

Vita (pdf)