Computing Support Group Services
The College of Health and Human Sciences computing environment mainly consists of Microsoft Windows-based workstations and servers. Although we will try to assist you with other technological issues, our staff's expertise centers on the services listed below.
Applications
Our servers deliver a multitude of applications. Our support staff are experienced in Microsoft Office, Adobe Creative Suite, Office 365, Mozilla products, Chrome and MS Edge.
Backup Services
Daily archiving of all network files.
Documentation
Maintain inventory of users, services and devices.
Building Networking; Wired and Wireless
Coordinate with NTS to deliver network connectivity.
File Storage
More than 6 TB of disk space is available for individual and shared file storage services.
Hardware Support
We mostly support Dell hardware and HP networked printers.
Listserv Hosting
Maintain more than 75 listservs for communicating to groups quickly within the college.
Maintain Common Computing Environments
Service department and college technology classrooms as well as carts, labs and student workrooms.
Network Printing
Manage approximately 75 networked printers.
Network Servers
Maintain and support Windows and Linux servers (physical and virtual).
Training
Deliver various sessions on computing topics and open sessions.
User Support
Assistance is provided to the entire college. We respond to more than 3,000 requests annually.
System Security
Perform system audits; maintain malware and virus protection; and secure and encrypt sensitive data.